Privacy Policy

1. Introduction

AProToMe (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to connect service providers with customers.

2. Information We Collect

2.1 Personal Information

• Account Information: Name, email address, phone number, and profile information
• Business Information: Business name, address, services offered, and business verification documents
• Payment Information: Billing address and payment method details (processed securely through Stripe)
• Communication Data: Messages, reviews, and feedback exchanged on our platform

2.2 Google My Business Integration

When you connect your Google My Business account to AProToMe, we may collect:

• Google My Business account information and location data
• Business reviews and ratings from Google My Business
• OAuth tokens for secure API access (encrypted and stored securely)
• Business profile information including hours, contact details, and services

2.3 Usage Information

• Log data, device information, and IP addresses
• Usage patterns and interactions with our platform
• Search queries and service requests
• Analytics data to improve our services

3. How We Use Your Information

3.1 Service Provision

• Facilitate connections between service providers and customers
• Process payments and manage subscriptions
• Provide customer support and resolve issues
• Send important service notifications and updates

3.2 Google My Business Integration

• Sync and display Google My Business reviews on our platform
• Enable businesses to manage reviews and respond to customers
• Provide unified review management across platforms
• Improve business visibility and customer engagement

3.3 Platform Improvement

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Ensure platform security and prevent fraud
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform:

• Stripe: Payment processing and subscription management
• Clerk: Authentication and user management
• Google: Google My Business API integration
• Vercel: Hosting and analytics
• Pusher: Real-time messaging and notifications

4.2 Business Connections

• Share relevant information between customers and service providers for service fulfillment
• Display business information and reviews to help customers make informed decisions
• Enable communication between parties through our secure messaging system

4.3 Legal Requirements

• Comply with applicable laws, regulations, or legal processes
• Protect our rights, property, or safety, or that of our users
• Investigate and prevent fraud or other illegal activities

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure OAuth token storage with encryption for Google My Business integration
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure payment processing through Stripe

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Retained while your account is active
• Google My Business data: Retained while integration is active
• Payment information: Retained as required by law and for billing purposes
• Communication data: Retained for service quality and dispute resolution
• Analytics data: Retained for platform improvement and security

7. Your Rights and Choices

7.1 Access and Control

• Access, update, or delete your personal information through your account settings
• Disconnect your Google My Business integration at any time
• Opt out of marketing communications
• Request data portability or deletion

7.2 Google My Business Integration

• Control what Google My Business data is shared with our platform
• Revoke access to your Google My Business account
• Choose which reviews to sync and display
• Manage review responses and interactions

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies: Required for platform functionality
• Analytics cookies: Help us understand usage patterns
• Preference cookies: Remember your settings and preferences
• Marketing cookies: Provide relevant content and offers

You can control cookie settings through your browser preferences.

9. Third-Party Services

Our platform integrates with third-party services that have their own privacy policies:

• Google My Business: Google Privacy Policy
• Stripe: Stripe Privacy Policy
• Clerk: Clerk Privacy Policy

10. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: