Your Safety is Our Priority

AProToMe is committed to providing a safe, trustworthy environment for both users and service professionals. Please review our safety guidelines and resources below.

How We Vet Service Providers

  • We review each provider's website, social media presence, and Better Business Bureau (BBB) status.
  • We ensure providers are in good standing with the state and have the proper licenses and insurance required for their profession.
  • We monitor ongoing reviews and feedback to maintain high standards.
  • Only vetted professionals are listed on AProToMe.

Safety Tips for Users

  • Communicate with providers through AProToMe whenever possible for documentation and clarity.
  • All payment arrangements are made directly between you and your chosen provider. For large projects, it is common for providers to request a deposit or percentage up front—this should be clearly communicated before work begins.
  • Never pay the full amount for a service before any work has begun.
  • Verify the provider's identity when they arrive.
  • Trust your instincts—if something feels off, do not proceed and contact us.

Safety Tips for Service Providers

  • Confirm job details and client identity before visiting a location.
  • Set and communicate your own payment terms clearly with clients. For large projects, communicate your deposit or payment schedule up front.
  • Use AProToMe's messaging for documentation and clarity.
  • If you feel unsafe or encounter suspicious activity, contact us immediately.

Reporting Concerns & Getting Help

If you ever feel unsafe or need to report suspicious behavior, contact us at contact@aprotome.com or use our Contact Page.

We take all reports seriously and will investigate promptly.

Emergency Information

If you are in immediate danger, call 911 or your local emergency services.

Platform Security & Payments

  • Your personal information is protected and never shared without your consent.
  • Only professionals who subscribe to our Pro Plan pay through our site; users never pay AProToMe for services.
  • All service payments are arranged directly between users and providers.

Related Policies & Resources